Palazzo Dal Borgo - Florencia

Su situación justo detrás de la iglesia de Sta.María Novella es privilegiada para ir al centro y ver los monumentos y para coger los autobuses o trenes y realizar escapadas a otros lugares (Pisa, Roma, etc)

En general el hotel está bastante bien, si acaso algo de ruido por estar en una calle con algo de tráfico. Pero no es excesivo.

La Ubicación

El trato del personal, el desayuno pobre.

la cercanía al centro y monumentos de la ciudad

El hotel es precioso y las vistas expectaculares. Muy bien situado. El personal hablaba algo de español y nos ayudaron muchísimo. Os lo recomiendo.

El edificio en sí, que sea un palacio rehabilitado con ese aire de época tan a tono con la ciudad de Florencia. Se encuentra al lado del centro pero en una callecita cercana a la Plaza de Santa María de Novella, iglesia muy recomendable. Las vistas desde la ventana de nuestra habitación eran del estilo "Una habitación con vistas", campanario y fachada de la Iglesia, tejados.... El personal de la cafetería muy amable, nos hicieron el desayuno a las siete y cuarto porque teníamos que coger el tren para Pisa. El jardincito con los limoneros muy coqueto para empezar la mañana desayunando en ese ambiente tan natural.

Se podría mejorar el ruido que hace cuando se enciende la luz del cuarto de baño. Se podría mejorar también el desayuno, una mayor calidad en la bollería (con lo ricas que son las pastelerías de Florencia) y con lo pequeñito que es el hotel no costaría mucho que los zumos fueran naturales, y una mayor variedad de frutas y embutidos.

The hotel is very close to the Train Station, the room is clean, the bathroom is clean, the breakfast was good and there was free wifi.

The location was good, walking distance to the station, we found the breakfast staff more than pleasant

beds were uncomfortable, unfortuately we had a roadside room in which was extremely noisey

The room was a good size and nicely furnished and carpeted throughout. Very quiet and only a few minutes walk to all the main sites and great restaurants. Close to SMN station as well. Breakfast was nice - good cappucino and a selection of breads,cereals and fruits. Scrambled eggs, bacon and sausages were also on offer and although they weren't that great, we appreciated a hot breakfast ( which is not that common in italy ) The staff all spoke good english. Nice to have a kettle with tea and coffee in the room as well.

The wifi in rooms was a bit slow which was frustrating. Although this is not the hotels fault, parking was very expensive ( about 30 euros per day ) at a nearby carpark. We ended up parking for free at Michelangelo Piazza which is about a 15min bus ride away.

The location of the hotel. 5 mins walk from the station, if you know which way to go! The room we had was outstanding. Perfect for a family with two young kids.

No wireless signalling the room. The staff could have given clearer directions on how to get to the hotel. Also a sign of the hotel on the outside would be useful to be able to spot from the street!

Proximity to station. Convenient location. 15Th century palace. Nice room at back - quiet. Lovely courtyard for breakfast al freso.

Noise in front bedrooms from busy street.

Guest relation officer, Joyce, and the beautiful view of the room.

The location was great, so close to the railway station and the main sights. The Hotel was in good style and design. The staff was welcoming and ready to help. The breakfast was good, to all tastes.

The wi-fi connection was really snaily at times.

I liked this hotel (a former castle) because of its close proximity to the main railway station and the centre of Florence. The staff were very friendly and spoke English which is a real advantage when you need to ascertain information for touring etc. It appeared that many Australians stay there for all the above reasons.

First class service from staff. Very courteous and helpful. Beautiful room- very spacious and clean. Excellent furnishings. Good raport with staff- very helpful.

They took note of our request for a quiet room at the rear. The room and bed were comfortable. The staff were helpful and friendly. A lucky find and we would certainly stay there again if we go to Florence